dice2 Frequently Asked Questions

Opening an account at dice2 takes just a few minutes. You need an active mobile number, a password, and your correct date of birth. Once registration is complete, your account is activated immediately and you can start using the platform right away. The entire process can be done from your mobile.

An NID is not required for initial registration. However, dice2 may ask for additional information to verify your identity when withdrawing larger amounts. The platform follows a fair play policy to ensure a safe and fair experience for everyone. Registering with accurate information prevents any issues later on.

No, only one account can be opened per mobile number at dice2. Creating multiple accounts may result in them being cancelled and any associated bonuses being forfeited. This rule is strictly enforced to maintain a fair playing environment.

Click the "Forgot password?" option on the login page and enter your registered mobile number. You can then set a new password by confirming your identity via OTP or verification code. If you run into any trouble, contact dice2 live chat support directly — the support team is available 24 hours a day.

You must be at least 21 years old to open an account and access any game or betting at dice2. This is a strict policy and accounts belonging to underage users are closed immediately. Proof of age may be requested at any time.

dice2 currently accepts deposits via three popular mobile banking services — bKash, Nagad and Rocket. These three services are the most widely used in Bangladesh, making transactions quick and straightforward. More payment options may be added in the future.

Deposits to dice2 from bKash, Nagad, or Rocket are generally instant. Once the payment is confirmed, the balance is added to your dice2 wallet within seconds. During peak times it may take a few minutes; if you still have an issue, let us know via live chat.

The minimum deposit amount at dice2 is ৳100 for any method. The minimum withdrawal amount is ৳1,000. These limits ensure that casual players can easily use the platform and that larger winnings can be withdrawn quickly.

dice2 processes withdrawal requests within 1 hour. This is one of the fastest withdrawal times among online gaming platforms in Bangladesh. After processing, the funds are sent directly to your bKash, Nagad, or Rocket account.

dice2 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (bKash, Nagad, or Rocket) may deduct a service charge — this is governed by their own policies and is outside dice2's control. Check your mobile banking app for applicable charges before making a transaction.

If your withdrawal request is still being processed, contacting dice2 live chat may allow the support team to help you cancel it. However, once the process is complete, cancellation is not possible. Always double-check the amount and account details before submitting a withdrawal request.

dice2 offers a wide range of categories including slots, live casino, cricket betting, fishing games, bingo, card games, and instant games. Titles from top game providers such as Pragmatic Play, PG Soft, JILI, and Spribe are available on the platform. The full game library can be accessed from mobile as well.

At dice2 you can place bets on BPL (Bangladesh Premier League) and any other international cricket tournament. You can bet before a match starts or while it is live. There are various markets to bet on, including match winner, top run scorer, total runs, wickets, and more. Detailed guidelines can be found in the betting section.

Yes, dice2 offers live betting on IPL, T20 World Cup, and ICC tournaments. Odds update in real time during a match and you can place bets at any moment. Special betting options are available for Bangladesh Tigers matches.

RTP, or Return to Player, is the theoretical percentage of total wagered money in a game that is returned to players over the long term. At dice2, all game providers have their own verified RTP values. RTP is a long-term average, so results in any single session may vary.

Yes, all dice2 games are mobile-optimized. You can easily enjoy slots, live casino, and cricket betting from the browser on any Android or iOS smartphone. No separate app download is needed — just log in to dice2 directly from your mobile browser.

On your first deposit at dice2 you receive a 100% match bonus up to ৳15,000. This means if you deposit ৳10,000, another ৳10,000 bonus is added, letting you start playing with ৳20,000 in total. The bonus is added to your account automatically after your first deposit.

The wagering requirement for the dice2 welcome bonus is 25x — meaning you must wager the bonus amount 25 times before withdrawing. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳25,000 in bets before it becomes withdrawable. You can read the full details on the terms and conditions page.

The dice2 VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. You move up through the tiers by playing regularly. The weekly cashback increases at each tier — starting from 0.3% at Bronze and going up to 1.5% at Diamond.

Cashback is calculated weekly according to your VIP tier and credited to your account at a set time. Higher-tier members receive more cashback — Diamond members receive up to 1.5% weekly cashback. Cashback is credited directly to the main wallet.

Yes, dice2 regularly runs special promotions, reload bonuses, and game tournaments. Special offers are available during festivals such as Eid, Pohela Boishakh, and Victory Day. Cricket betting promotions also run during BPL or IPL seasons. Check the promotions page or live chat for the latest offers.

dice2 uses SSL encryption technology to keep all personal and financial data secure. Your data is never sold or shared with third parties. All transactions are conducted through encrypted channels. Read our privacy policy for full details.

All games at dice2 are provided by internationally recognized game providers (Pragmatic Play, PG Soft, JILI, Spribe, and others). The games from these providers are tested by independent third parties and operate on RNG (Random Number Generator) technology. This means every round's outcome is completely random and fair.

dice2 places the highest importance on responsible gaming. If you feel you are losing control over your playing, contact us immediately via 24/7 live chat. We will help you set deposit limits, take a break, or temporarily close your account if needed.

Yes, dice2 offers a self-exclusion feature. By requesting it through live chat, the support team can arrange for your account to be temporarily closed for a set period. During this time no login, deposit, or betting will be possible. You can find more details about responsible gaming on our responsible gaming page.

The dice2 support team provides service in English 24 hours a day, 7 days a week. For the fastest response, use the live chat on the website. You can also contact us by email at [email protected]. There is no phone or WhatsApp number — live chat is the most effective channel.