dice2 Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the dice2 platform and all its services. By using the dice2 website, app or any service, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

dice2 is an online gaming and casino platform that provides entertainment services for users in Bangladesh. These Terms form a legal agreement between dice2 and its users.

1.1 Definition of Services

"Services" refers to the dice2 website, mobile platform, gaming software, sports betting, casino games, live dealer games and any other related services provided by dice2.

1.2 Language and Interpretation

These Terms are written in Bengali. In the event of any dispute, the Bengali version shall be considered final. "You" or "User" refers to any person registered or in the process of registering on the dice2 platform.

1.3 Legal Framework

dice2 operates as a safe and reliable platform and uses SSL encryption and other advanced technologies to ensure the protection of user information and transactions. Fair play and transparency are our core commitments.

2.1 Age Requirement

To register on dice2 and use any service, you must be at least 21 years of age. By registering, you confirm that you meet this age requirement. dice2 may request necessary documents to verify age at any time.

2.2 Single Account Policy

Each individual may create only one account. Operating multiple accounts by the same person will be considered a violation of these Terms and all associated accounts may be terminated.

2.3 Registration Information

At the time of registration, you must provide accurate and truthful information, including:

• Full name (as per national identity card)
• Active mobile number or email address
• Date of birth
• Preferred payment method details

dice2 reserves the right to terminate an account if false information is provided.

2.4 Verification Process

As part of the KYC (Know Your Customer) process, dice2 may verify your identity and address. Withdrawals may be placed on hold until this process is completed. Verification generally requires a copy of a national identity card or passport.

3.1 Protecting Login Credentials

Keep your account username and password completely confidential. Do not share this information with anyone else. You are responsible for all activities carried out on your account. If you suspect unauthorised access, notify dice2 support immediately.

3.2 Account Security Tips

• Use a strong password (a combination of letters, numbers and special characters)
• Change Your Password Regularly
• Avoid logging in on public devices
• Always log out after use
• Do not log in by clicking on unknown links

3.3 Single Use Policy

Each account is for the personal use of the registered individual only. Gaming activities may not be conducted on behalf of any third party or using their funds.

4.1 Deposit Methods

dice2 currently accepts deposits through the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Digital payment service of the postal department
• Rocket — Dutch-Bangla Bank mobile banking

4.2 Deposit Processing

Successfully completed deposits are generally credited to your dice2 account instantly. If there is any issue with deposit processing, please contact our support with the transaction reference number.

4.3 Withdrawal Policy

The following conditions apply when withdrawing winnings:

• Minimum withdrawal amount: ৳1,000
• Withdrawals can only be made to a registered payment method
• Withdrawal requests are generally processed within 1 hour
• Wagering requirements must be met before withdrawing bonus funds

4.4 Withdrawal Verification

dice2 reserves the right to verify identity before processing any withdrawal request. This step is essential to prevent fraud and ensure account security.

5.1 Welcome Bonus

Newly registered users may receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. This bonus applies only once and only to the first deposit.

5.2 Wagering Requirements

Wagering requirements must be met before withdrawing any bonus. The wagering requirement for dice2 bonuses is 25 times the combined amount of the deposit and bonus. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus (total ৳2,000), and you must place bets totalling ৳50,000 (৳2,000 × 25) before withdrawing.

5.3 General Promotion Rules

• A promotion cannot be claimed more than once (unless specifically stated otherwise)
• Bonuses may only be used on designated games
• dice2 reserves the right to modify or cancel the terms of any promotion at any time
• An account may be investigated if bonus abuse is suspected
• Multiple bonus claims from the same household or the same device are not permitted

5.4 VIP Program

The dice2 VIP Program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits are available at each level:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

Users can advance to higher VIP levels through regular active participation and higher betting activity.

6.1 Game Rules

Each game available on dice2 has its own rules. Please read the relevant game rules carefully before starting any game. In any dispute regarding game rules, the dice2 system log will be considered the final evidence.

6.2 Technical Issues

dice2 is not liable for any technical disruption or disconnection during gameplay. However, dice2 will take reasonable steps to determine the outcome of incomplete rounds based on server records. If an incorrect payout occurs due to a fault in the systems of recognised gaming software providers, dice2 reserves the right to correct the difference.

6.3 Finality of Game Decisions

Once a game result is announced, it shall be considered final. No bet will be cancelled or altered except in the case of a clear system error.

The following activities are strictly prohibited and may result in account termination:

7.1 Fraud and Misconduct

• Gaming using bots, automated software or artificial intelligence
• Attempting to hack or manipulate the game system or software
• Claiming bonuses using multiple accounts
• Misuse of credit card chargebacks

7.2 Money Laundering

dice2 follows a strict policy against money laundering and terrorist financing. dice2 reserves the right to notify relevant authorities in the case of suspicious transactions.

7.3 Account Sharing and Sale

Transferring, selling or renting an account to a third party is strictly prohibited. No commercial transaction may be conducted in exchange for funds or bonuses held in an account.

8.1 Rights of dice2

In the following circumstances, dice2 may temporarily suspend or permanently terminate any account without prior notice:

• If any provision of these Terms is violated
• If evidence is found of false information provided at the time of registration
• If fraud or illegal activity is suspected
• As per court or government directives

8.2 Voluntary Closure by User

You can close your account at any time by submitting a request to our support team. Any valid deposited funds should be withdrawn before the account is closed.

8.3 Balance Settlement

In the event of account cancellation due to a breach of terms, all bonuses will be forfeited. However, legitimately earned and deposited principal funds may be returned in accordance with the rules.

9.1 Data Collection

dice2 collects and processes your personal information provided through registration and use of the service. This information is used for service operation, verification, security, and legal compliance.

9.2 Data Protection

dice2 keeps your information secure using industry-standard SSL encryption and advanced security technology. Data is not sold or transferred to unauthorized third parties.

For more details, please read our Privacy Policy page.

9.3 Cookie Policy

dice2 uses cookies to improve the experience of website users. By using the site, you are considered to have agreed to the use of necessary cookies.

10.1 Our Commitment

dice2 is fully committed to responsible gaming. We believe that gaming should be for entertainment purposes and should not cause financial or mental harm to any individual.

10.2 Self-Restriction Tools

dice2 gives users the opportunity to set the following restrictions:

• Deposit limits (daily, weekly, monthly)
• Setting loss limits
• Session time limits
• Temporary break (cooling-off period)
• Permanent self-exclusion

10.3 Help & Support

If you feel your gaming habits are getting out of control, please visit our Responsible Gaming page for more information or contact 24/7 support.

11.1 Service Availability

dice2 strives to ensure uninterrupted service, however temporary disruptions may occur due to maintenance, technical issues, or unforeseen events. dice2 is not liable for such situations.

11.2 Third-Party Services

dice2 is not directly liable for any issues with the services of payment processors (bKash, Nagad, Rocket) and game software providers. However, dice2 will provide assistance to the best of its ability in such cases.

11.3 Indirect Damages

dice2 is not liable for any indirect, incidental, or consequential damages, including financial loss resulting from gaming losses, mental distress, or any other indirect harm.

12.1 Right to Modify

dice2 reserves the right to change, amend, or update any part of these terms at any time. After any changes, the updated version will be published on the website along with the date of the change.

12.2 Notification

For significant changes, a notification may be sent to your registered email or mobile number. Continued use of the service after changes will be considered as your acceptance of the new terms.

12.3 Latest Version

The latest version published on this page will always be considered the effective terms. Even if older versions are not archived, the current version applies.

If you have any questions, complaints, or need clarification about these terms, please contact us:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

Our support team is always ready to answer any of your questions in Bengali.